How do I make a return?Updated 10 months ago

HOW TO MAKE A RETURN

1. Please contact [email protected] and provide us with the following information.

   a. In the subject line, please put the following information: “RETURN: Order [Your Order # Here]”

   b. Proof of Purchase - this may be a screenshot of your order confirmation with the order number or a copy of your order number with the item(s) purchased and date of purchase.

   c. Reason for return

   d. Tracking for returned item(s)

2. Ship Your Return. When you ship your return back to us, we suggest sending a tracking number to the Aqua Training Bag customer care team member that you are working with so we know to look for it and begin your refund process at the earliest possibility. Most credits are posted to your credit card within 14 business days of Aqua Training Bag receiving and processing your return.